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C&W Business Bolsters DRaaS Offerings

Based out of Miami, Florida, C&W Business, a division of C&W Communications, is a specialized team that is focused on business development and intelligence solutions within the 21st century. That said, they've recently strengthened their disaster recovery capabilities by developing dedicated disaster recovery plans for each of their Disaster-Recovery-as-a-Service, or DRaaS, offerings. As such, customers who rely on C&W's business-level DRaaS will benefit from solid business continuity as well as industry compliance.

The purpose of the C&W Business DRaaS solution is to provide failover and failback support for all kinds of disasters, both man-made and natural. Moreover, online accessibility provides real-time monitoring of system health, security and general performance.

In addition, C&W Business DRaaS was created in tandem with international standards established by ISO 22301, the Disaster Recovery International Institute (DRII) and more. These codes and regulations dictate the proper response protocol for the periods before, during and after a disaster. By using these standards as a guideline and even a checklist of sorts, IT leaders can ensure a timely and appropriate response time.

John Maduri, president of C&W Business, spoke about the importance of disaster recovery and business continuity planning in the 21st century. He was quoted as saying: "For years, Disaster Recovery and Business Continuity solutions were viewed as a major drain on companies and their IT organizations. At C&W Business, we're focusing our efforts to change this perception. By including these specialized Disaster Recovery Plans, customized based on the technologies our customers are using, we now can help to protect our customers' networks, secure their valuable data, and assist in developing their best-practices company-wide. We feel that this, coupled with the most comprehensive managed Disaster Recovery solution on the market, will be a real game-changer for our customers."

Constantly Moving Forward

Apart from improving their own service offerings, C&W is also making moves toward increasing brand loyalty and overall customer satisfaction. Their recent partnership with Scala, Inc., based out of the United States, is expected to supplement marketing and advertising throughout their current markets in Latin America and the Caribbean.

Dan McAllister, vice president and general manager with Scala, is highly optimistic about the new partnership. He was quoted as saying: "We are thrilled to be partnering with C&W Business in the Caribbean and Latin America and bringing a true end-to-end digital customer experience offering to an already robust portfolio of services and solutions. Clients across these regions have been in need of a reliable and scalable technical platform, with the ability to provide boundless and feature rich digitally managed solutions."

About C&W Communications

With more than 7,500 employees and a customer base that exceeds six million, C&W provides full-service wireless communications and television programming throughout Latin America and the Caribbean. Their business wing, C&W Business, facilitates long-term data storage, datacenter management and managed network services with a strong focus on cloud connectivity. Moreover, the company also maintains extensive subsea and terrestrial fiber optic cable networks as a means of ensuring service for millions of customers across the globe. For more information on C&W, please visit their official website at


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