Data Recovery Digest

Do-It-Yourself Windows File Recovery Software: A Comparison

results »

Using Recovery Professionals: An Introduction to DriveSavers

Hard drive damage can primarily take on two forms: logical and physical. If the error is logical then the data can normally be recovered by downloading a recovery tool from the internet, like R-Studio. If the damage is physical, however, then it’s a whole different ball game. Perhaps the drive got damaged when being dropped or in a flood. Whatever the case, the average consumer is not going to be able to repair a physically damaged drive.

As such, a lot of companies specialise in drive recovery. One such company is called DriveSavers. They claim that they are the industry leader in data recovery and customer service. Their website boasts that they have the highest hard drive recovery success rate in the industry. Indeed, it’s certainly a claim that seems to ring true when you consider that all the major drive manufacturers have trust in them. In fact, all the leading companies have authorized DriveSavers to open sealed drive mechanisms without voiding the original warranty. That means that even after DriveSavers have recovered your data, you’re still entitled to a warranty drive replacement from the manufacturer.

Physical data recovery is actually a pretty complicated procedure. Opening the drive has to be done in what is called a clean room and DriveSavers have certified ISO Class 5 clean rooms. If you were to open the drive in a normal environment then the natural dust particles in the air would land on the drive and potentially scratch up the insides, thus damaging your data further. These clean rooms are maintained so that your drive can be opened securely.

Data security is often a concern for users when they are sending their drive off for recovery. DriveSavers claim that security is not an option, it’s a requirement. The firm undergoes annual security audits performed by an independent company to ensure that all data is hosted safely. These audits can even be viewed on their website, showing that they are confident in their claims. Equally, those working for DriveSavers also undergo test to ensure that they have no malicious intent to access your data.

Another concern with drive recovery is price. This is why DriveSavers give you a firm, written quote before the data recovery begins. This includes all fees for the turnaround time and other anticipated costs like parts, labour and lab/clean room fees. Have you ever been to a car repair shop thinking you’re getting a small part repaired for a low cost, only to come out with a huge bill? That won’t happen here as you’ll know the cost from the beginning.

DriveSavers have a phone line that is operational 24 hours a day, 7 days a week, 365 days a year. They even have international dialling codes, meaning that this isn’t a company that is limited to the United States only.

Choosing a data recovery company can be a tricky, costly and time consuming process. With DriveSavers, they hope to make the process as simple and stress free as possible. Check out their website, read a few testimonials and see what you think.


No comments yet. Sign in to add the first!